Academic Quality Assurance Unit


Dr. Emmanuel BaahHead of Office. 


The Quality Assurance Office (QAO) of Takoradi Technical University was set up during the 2006/2007 academic year to ensure internal quality of the university’s educational programmes and services before the intervention of external bodies such as the National Accreditation Board (NAB) and National Board for Professional and Technician Examinations (NABPTEX).

The QAO is responsible, on behalf of the University, for developing policies and practices for the assurance of quality, standards and for the enhancement of the quality of teaching and learning.

Our vision is to ensure the highest quality of the educational products and services offered by the university through periodic assessment and evaluation.

Our Mission is to develop, refine and continuously apply internal quality enhancement mechanisms systemically across all programmes and services offered by the university to students and staff.

Our objectives are;
1. To safeguard and improve the academic standards and quality of education at the university.
2. To ensure the integrity of the academic awards of the university.
3. To develop and sustain a culture of quality seeking and quality assurance among members of the university.

Core Values
QAO upholds the following core values; quality, efficiency, relevance and integrity.

The Office uses two (2) main strategies in executing its activities:

1. Implementation Strategy
    i. Sensitization of all stakeholders on Quality Assurance (QA) issues.
    ii. Establishment of quality desks to facilitate implementation of QA practices at all levels.
    iii. Preparation of Office-Specific Performance Standards.

2. Evaluation Strategy

     i. Surveys to ensure student’s satisfaction.
     ii. Survey to ensure employer’s satisfaction
     iii. Internal programmes reviews etc.

Functions of QAO
Major Functions and duties of the unit include, but not limited to the following:

1. Student Satisfaction Surveys/ Students’ Assessment of Courses and Teaching: The Quality Assurance Office (QAO) regularly and systematically organise student satisfaction surveys. These surveys aim at giving the students an opportunity to provide feedback on their experience of individual courses and teaching programmes as a whole. In carrying out this task, the QAO designs appropriate tools for collecting views, coordinating data collection activities and analysing the results. Capturing of student’ experiences and opinions are done by the use of questionnaires, structured interviews or any other appropriate methods. QAO eventually disseminates the survey results to teaching units and staff and coordinates the formulation and implementation of strategies to improve on problem areas revealed by the evaluation results.

2. Course Assessment: QAO establishes benchmarks and parameters for course assessment for every department to ensure that courses are updated regularly to meet the aims and objectives of the university.

3. Accreditation: The Office ensures that all documents and facilities are up to date for programmes accreditation purposes.

4. Supervision, assessment and validation: analysis of all QA reports (students’ course evaluations, external examiner’s reports, external audit reports, etc.) and identification of issues arising from them for the attention of the Management at Departmental, Faculty and University levels.

5. Giving orientation to the newly appointed lecturers, Heads of Departments/
Units, Deans etc.

6. Monitoring the beginning of lectures at the various campuses of the University.

7. Vetting proposals for new programmes/re-accreditation to National Council for Tertiary Education (NCTE) and National Accreditation Board (NAB) for approval and accreditation respectively.

8. Monitoring of examinations.

9. Checking of results.

10. Organise workshops/seminars for staff and students.